Compare and book 5 Star hotels in East Village, New York

"The quality of service, has deteriorated considerably especially in front desk. The restaurant service was never good in this hotel, starting from the two lady hosts in the morning, waiters who are far from caring, absolutely indifferent and unhappy people waiters ( one time they brought me another food, something I did not order ). On the other hand, they have an impeccable house keeping service. The hotel, rooms, location all are very very good. "

"Good service"

"Very nice room, helpful staff, very much enjoyed my stay. "

"We can’t wait to stay here again! The staff was outstanding and the location for Broadway fans is perfect! The junior suite worked great for our family of 5. "

"We liked everything about the property. Staff, room size, beds, location, was a perfect stay."

"Our room was beautiful with a fabulous view. The staff was kind and helpful. My only complaint is that we were given a credit to use in the hotel (a part of the $35/day fee we paid) and asked on 2 different occasions to have our mini bar replenished - it never happened. We did not end up using the credit b/c there wasn't anything left that we wanted. We would stay again and recommend the property to others."

"Staff and service were excellent "

"Loved it! "

"No complaints about this One at all. Amazing place. All the way from the valet parking to the lobby staff room service they were all very professional and went above and beyond to make sure we felt welcomed and satisfied. Thank you. "

"Thanks for making Mothers Day weekend amazing!"

"Great place to relax and recover from a busy work life"

"We like to be familiar & have gotten to know the many friendly folks at the Intercontinental Barclays. Very comfortable beds & they always give us a quiet room! "

"Very nice place to stay"

"The Plaza is of course iconic. The building is very old so not everything is spotless. Old curtains get stuck; light interruptors sometimes fail, etc. The staff is not the most friendly - they have some attitude. But if you show the money, you can have the time of your life. Still a great experience. "

"Great quality hotel, staff, food and amenities in a very central location in NYC. Will come again and again and again!!!! Thank you!!!"

"Lovely stay"

"Great location"

"Xxx"

"Perfect location. Luxurious room and good service. "

"Noise from bar in lobby"