Suite, 1 kingsize bed | Individueel gedecoreerd, individueel gemeubileerd

Beoordelingen van Le Palacete powered by Sonder

3 out of 5
Le Palacete powered by Sonder
Calle Legalitat 10, Barcelona

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 111 van 163 beoordelingen" "
Gastenscore: 8 - Goed. 36 van 163 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 163 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 163 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 163 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Michel

Zakenreiziger
Negatief: Comfort kamer
Poor
Very basic, multiple lights not working and the breakfast extremely poor. The most annoying thing is the check in process without any human intervention and being forced to register and upload your ID online. Never again
1 nacht verbleven in januari 2024
Reactie van Sonder Team op 7 mrt 2024
Dear Michel, We apologize for the inconvenience you experienced during your stay. It's disheartening to learn that the complimentary breakfast did not meet your expectations and that you encountered issues with multiple lights not working. Your feedback is invaluable, and we will address these concerns to enhance our guests' experiences. We hope you'll reconsider and give us another opportunity to exceed your expectations in the future.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in augustus 2019
Reactie van rep op 3 sep 2019
we regret that our premises only have been valued by three over 5 points according to your standards. anyhow we hope you have enjoyed your stay with us.

8/10 – Goed

Dimitri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2018
Reactie van rep op 23 nov 2018
Thank you for having stayed with us and for your positive feed back

10/10 – Uitstekend

Ashkan

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent choice. Can’t be happier.
2 nachten verbleven in april 2024
Reactie van Sonder Team op 7 apr 2024
Ashkan, we're thrilled to hear that you had such a positive experience with us! Thank you for choosing Sonder, and we hope to have the pleasure of hosting you again in the future. Safe travels!

8/10 – Goed

Duygu

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Wir waren zu dritt (2 Erwachsene 1 Kind) 4 Tage in der Unterkunft (Zimmer 9). Es hat alles problemlos funktioniert. Keine Schwierigkeiten bei check in /check out. Achtung es gibt keine Rezeption! Man muss sich online ein und auschecken. Kontakt kann man per Whats App erstellen (haben wir nicht gebraucht). Die Unterkunft war für 3 Personen perfekt. Kind hat bei uns im Bett geschlafen. Ich denke an der ausziehbaren Couch wird man keine Freude haben. Zimmer 9 ist etwas in die Jahre gekommen aber es war immer sehr sauber. Die Unterkunft ist an einer belebten Umgebung. Metrostation in der Nähe
3 nachten verbleven in maart 2024
Reactie van Sonder Team op 7 apr 2024
Duygu, thank you for your review! We're delighted to hear that your stay with us went smoothly and that you found the accommodation perfect for your needs. We appreciate your feedback regarding the lack of reception and the online check-in/out process. Your comments about the room's cleanliness are noted, and we'll continue to ensure high standards are maintained. We hope to welcome you back again soon!

2/10 – Ontzettend slecht

Florin

Zakenreiziger
Negatief: Netheid, comfort kamer
Strongly recommend avoid at all cost!
The hotel its an improvisation , the toilet was still soiled from previous users. The walls made from cupboard as you could hear clearly any talk, toilet use, shower etc from next door. The room next door to the breakfast area, which gave the look of a hostel not hotel. Tried to sleep during the day, impossible as noises from adiacente rooms
3 nachten verbleven in januari 2024
Reactie van Sonder Team op 7 mrt 2024
Florin, we sincerely apologize for the subpar experience you encountered during your stay. It is distressing to hear about the cleanliness issues you faced with the toilet and the disturbances caused by noise from adjacent rooms. Your feedback is duly noted, and we will take immediate steps to address these concerns to ensure a more comfortable stay for our guests. We hope to host you again in the future and show you a better experience.

2/10 – Ontzettend slecht

Karl

1 nacht verbleven in januari 2024
Reactie van Sonder Team op 25 jan 2024
Thanks for your review, Karl. We're sorry to hear that your experience with us didn't exceed your expectations. We hope to have the opportunity to host you again and show you a better experience.

4/10 – Matig

Polina

7 nachten verbleven in december 2023
Reactie van Sonder Team op 14 jan 2024
Polina, we’re saddened to hear that your experience wasn't up to your expectations. We hope to have the opportunity to host you again and show you a better experience.

8/10 – Goed

Juthinant

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I pre-booked Le Palacete for one night in anticipation of our visit to Barcelona for a day. I had no prior knowledge about the company Sonder, but I downloaded their app in order to complete the check-in process. You have to submit IDs for each guests that will be staying at the property so be prepared to have proper documents and take a selfie to upload to Sonder. After that just follow the instructions listed. Pro: Spacious, clean, and located in a secure building. Close to restaurants and attractions all within walking distance (close to Park Güell) Basic amenities provided and there's a water cooler in the lobby. Con: Prior damages to certain areas of our room e.g. cracked floor, loose and broken drawer handle; also had an issue when trying to return the key back inside the lockbox but luckily an employee came to take the key back for us (or you'd have to pay a fee for non-return). Overall it was a decent stay and I'm curious to check out other Sonder locations in my future trips.
Reactie van Sonder Team op 14 jan 2024
Hi Juthinant, your review is important to us. We're glad to hear that your check-in process with the Sonder app was smooth. We appreciate your feedback on the room conditions and the issue with the key return, and we'll address these to enhance future stays. We can’t wait to host you again soon.

8/10 – Goed

Alan

Reisde met partner
Positief: Netheid, voorzieningen
The property location is fabulous in the heart of Gracia. Restaurants & coffee options are plentiful (especially Don Teo! just down the block). The property is super secure which was comforting. However- there were two larger issues: 1) there was an obvious maintenance issue where a moveable wall was completely off its tracks, and had been that way for some time. I notified Sonder and they did have it promptly addressed (a 3 hour job). 2) the other issue is that the property is not at all soundproofed. Everything that happens in the neighboring room can be heard loud & clear.. 3) minor, but wall was banged up & carpet stained In general- property was nicely located and I do very much like Sonder’s business model. Will definitely consider their ‘soundproofed’ options for future travels.
3 nachten verbleven in december 2023
Reactie van The Sonder Team op 24 dec 2023
Hi Alan, your feedback is appreciated. We're delighted to know that you enjoyed our location. We apologize for the maintenance issue with the moveable wall, and we're glad we could promptly address it. We appreciate your comments about soundproofing and cosmetic concerns, and we'll use them to make improvements. We’re excited to have you travel with us again soon.

10/10 – Uitstekend

Adrian Marcelo

2 nachten verbleven in december 2023
Reactie van Sonder Team op 16 dec 2023
Muchas gracias por su comentario, Adrian. Nos alegra saber que disfrutó de su estancia con nosotros. Estaremos encantados de que vuelva a hospedarse con nosotros pronto.

10/10 – Uitstekend

Mary

2 nachten verbleven in november 2023
Reactie van The Sonder Team op 23 nov 2023
Dear Mary, thank you for your review. We are glad that you had such an outstanding stay with us.We look forward to hosting you again soon!

10/10 – Uitstekend

Dana

Reisde met familie
Positief: Netheid, comfort kamer
4 nachten verbleven in oktober 2023
Reactie van The Sonder Team op 23 nov 2023
Dear Dana, thank you for your review. We are glad that you had such an outstanding stay with us.We look forward to hosting you again soon!

2/10 – Ontzettend slecht

Maurizio

1 nacht verbleven in november 2023
Reactie van The Sonder Team op 23 nov 2023
Dear Maurizio, we appreciate your review despite not knowing why your experience was so bad. We would love to know where and how to improve based on your comments. Regards.

8/10 – Goed

Kristian

6 nachten verbleven in november 2023
Reactie van The Sonder Team op 23 nov 2023
Dear Kristian, thank you for your feedback. We are glad that overall you had an amazing stay. We would love to know what went missing to reach a 10/10 next time. Regards!

8/10 – Goed

Michael

5 nachten verbleven in oktober 2023
Reactie van The Sonder Team op 23 nov 2023
Dear Michael, thank you so much for leaving a review of your recent stay. We are pleased that overall you had a great one. We would love to know what went missing to reach a 10/10 next time. Regards!

10/10 – Uitstekend

Stephen

4 nachten verbleven in oktober 2023
Reactie van The Sonder Team op 23 nov 2023
Dear Stephen, thank you for your review. We are glad that you had such an outstanding stay with us.We look forward to hosting you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
It was a huge room with historical feel but nicely updated. courtyard and dining area was also nice. Convenient location but quiet from the street noise. Only thing was running out of toilet paper and tv remote run out of battery. We really enjoyed it. Thank you!
3 nachten verbleven in oktober 2023
Reactie van The Sonder Team op 23 nov 2023
Hi guest, thank you for your lovely feedback. We are glad that you enjoyed the stay, the quiet location, and the amazing architecture! We are sorry for the small issues that you experienced, note that we have a specific cabinet where you can serve yourself any extra amenities needed. We look forward to hosting you soon.

10/10 – Uitstekend

Diana

7 nachten verbleven in oktober 2023
Reactie van The Sonder Team op 23 nov 2023
Dear Diana, thank you for your review. We are glad that you had such an outstanding stay with us.We look forward to hosting you again soon!

10/10 – Uitstekend

Julia

Positief: Netheid, comfort kamer
Would visit again
Amazing place, friendly and accommodating staff. We enjoyed our stay and we would visit again.
3 nachten verbleven in oktober 2023
Reactie van The Sonder Team op 23 nov 2023
Dear Julia, thank you for your review. We are glad that you had such an outstanding stay with us.We look forward to hosting you again soon!

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
Negatief: Comfort kamer
Technological Impediments
Online check-in introduced unnecessary difficulties. Lights (and electricity) did not work. I learned after I booked - paid for and confirmed - my stay that there was a mandatory online check in process. At that point, I was already in Spain. That process required confirming my phone number. I had left my primary phone in a repair store in the US - I could not confirm that phone number. I brought a cheap american phone to Spain for WiFi, but even after buying a pre-paid spanish SIM card, I could not text to confirm that number either (apparently spanish and american texts are on different bands). This was resolved by emailing the reservation email from a previous hotel wifi, but was sort of terrifying, and took a lot of time / worry. When I got to le palecete and used the keycafe check-in locker, I got a keyfob without a card. I tried emailing from the lobby wifi, and that did not get a response in the thirty minutes while i downloaded skype to call. They were very helpful on the phone in getting me another keycard, and I got into the apartment. Once I got into the apartment, none of the lights nor sockets worked. The breaker panel was open - so someone else had had this problem before, but flipping the switches did nothing. I was out of battery/power to call again, and just went to sleep. There were no checkout instructions. The room itself was beautiful, in a perfect location, walkable from everything.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Meagan

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place. Location was quiet but central.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Elizabeth

2 nachten verbleven in juli 2023

10/10 – Uitstekend

Chris

Positief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in mei 2023
Reactie van The Sonder Team op 31 mei 2023
Hi Christ, thank you for your feedback. We're glad that you had a wonderful stay with us. We look forward to hosting you again soon.

8/10 – Goed

Kristian

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Fint sted. Gåafstand fra centrum og god rengøring
3 nachten verbleven in maart 2023
Reactie van Sonder Barcelona Team op 7 apr 2023
Hi Kristian, thank you for your review!It's great to hear your overall experience with us has been pleasant and that you found the location convenient. We look forward to hosting you again on your next travels!

8/10 – Goed

CLAUDIA

2 nachten verbleven in maart 2023
Reactie van Sonder Barcelona Team op 11 mrt 2023
Hi Claudia, thank you so much for taking some time to give us your review!We are glad to hear you had a good stay overall, we would love to hear what can we do in order to make your stay a 10/10 experience, so please feel free to reach out to us with any further feedback you may have.

8/10 – Goed

David

3 nachten verbleven in februari 2023
Reactie van Sonder op 5 mrt 2023
Thank you David for your review. Wed love to know what went missing to reach a 10/10 next time.

10/10 – Uitstekend

Michael

Positief: Netheid, comfort kamer
Worth the stay
Very nice quiet room. Pretty property. Would be super to eat outside in the warmer months
11 nachten verbleven in januari 2023
Reactie van The Sonder Team op 17 jan 2023
Hi Michael, thank you for your feedback. Youre more than welcome to come back in the summer to enjoy our beautiful courtyard. Hope you had a wonderful stay. See you soon

8/10 – Goed

Amanda

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The reservation system for Sonder was difficult to work with and takes real patience. Once you are at the property you are very pleased with how beautiful the bedroom and sitting room are for you. However our room lacked heat for 2 nights and we couldn't find any staff person on site for the first two nights. We enjoyed the ambiance of the neighborhood and the proximity of many restaurants. The Metro was not far and that too was a bonus.
Reactie van The Sonder Team op 1 jan 2023
Hi Amanda, thank you for your feedback. We take note of the online check-in and air conditioning to improve for future guests. Hope that overall you had a wonderful stay and that the room and location were suitable for you. Hope to see you soon.

10/10 – Uitstekend

Jorge

8/10 – Goed

A

3 nachten verbleven in oktober 2022

4/10 – Matig

Jungseok

Reisde met familie
Negatief: Netheid, comfort kamer
2 nachten verbleven in oktober 2022

8/10 – Goed

Sylvie

6 nachten verbleven in oktober 2022

10/10 – Uitstekend

Rasmus

2 nachten verbleven in oktober 2022

6/10 – Redelijk

France

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen
Sombre et étouffant Sous sol Douche non privée si partage entre amis
3 nachten verbleven in september 2022

10/10 – Uitstekend

Bernd

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
sehr angenehme Unterkunft mit guter Öffi-Anbindung (Linie L4 ist 5 min entfernt, Bus Linie 39 gleich ums Eck), einigen Lokalen in der Umgebung und trotzdem in ruhiger Lage.
3 nachten verbleven in september 2022

10/10 – Uitstekend

Roberto

2 nachten verbleven in september 2022

10/10 – Uitstekend

GABRIEL G

1 nacht verbleven in augustus 2022

8/10 – Goed

Newsha

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Beautiful building, spacious room and good value. But our room smelled like methane/sewage sometimes, our coffeemaker didn’t work and I missed having staff on site. Sometimes they were responsive over Whatsapp if I was having an issue and sometimes they were not.
4 nachten verbleven in augustus 2022
Reactie van Sonder City Team op 16 okt 2022
Hi Newsha, thanks for your feedback.We're sorry about the issues whit the coffee machine and the smell in the room, we'll try to fix it as soon as possible and hope that besides these issues the building and the room are suitable for you.We look forward to hosting you again in our hotels.

8/10 – Goed

Rene

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This was a beautiful property and we enjoyed ourselves here. However, it was somewhat nontraditional in some ways. There is no front desk staff. You receive an email with instructions and codes to enter the front door of the building. Then a key to your room is available to you via an electronic wall safe after you enter another code. We were lucky to run into cleaning staff who were very helpful in storing our luggage while the room was prepared in light of our early arrival. In hindsight, this was all explained in emails before the visit, I just hadn't paid close enough attention to the content. You'll need to complete the online information before you arrive to get these important codes. The room was beautiful but maybe a bit too modern. The sofa sleeper was under a transparent glass ceiling which lit up that area and no way to avoid the brightness. The shower area was open to everyone to see which made for some slightly uncomfortable turning of heads while one of us bathed. Overall beautiful hotel just come prepared with the codes and emails.
2 nachten verbleven in juli 2022
Reactie van Sonder op 3 aug 2022
Dear Rene, Thank you for sharing your experience. We're glad to know that you liked our Sonder. We do our best to communicate this prior to arrival and are sorry if we were unclear. We hope you’ll consider staying with us again in any of our 35+ cities.

4/10 – Matig

nina

3 nachten verbleven in juli 2022

10/10 – Uitstekend

Veronica

3 nachten verbleven in juli 2022

10/10 – Uitstekend

KATHLEEN

1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Cristiani

5 nachten verbleven in juni 2022

8/10 – Goed

Brian

4 nachten verbleven in mei 2022

10/10 – Uitstekend

karl

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
We loved this place. Central to great food and family culture. The staff was amazing! We would definitely stay here again.
4 nachten verbleven in mei 2022
Reactie van Sonder op 29 jun 2022
Hi Karl. Thank you for your opinion. We're happy to know that you loved our Sonder. We hope to see you again very soon.

10/10 – Uitstekend

rachel

2 nachten verbleven in mei 2022

10/10 – Uitstekend

Jack

3 nachten verbleven in mei 2022

8/10 – Goed

Andrew

Positief: Netheid
Not manned so can be tricky if you can’t speak Spanish
5 nachten verbleven in mei 2022
Reactie van Sonder op 29 jun 2022
Hi Andrew. Thank you for sharing your experience with us. We appreciate your nice punctuation. As well, we would like to inform you that all our staff speaks English. We hope to welcome you very soon.

8/10 – Goed

Lea

Positief: Netheid, comfort kamer
Hotel com decoração renovada. Limpo, cheiroso. O check in um pouco confuso, mas td ok. Nao ha recepcao no local, todo atemdimento é de forma on line. A liberacao da porta de entrada e retirada das chaves é por codigos. Proximo ao parc güel
1 nacht verbleven in mei 2022