All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1365 out of 2104 reviews" "
Just a quick overnight stay after arriving from a cruise and departing from LHR. The check in was quick and easy. Staff were efficient and friendly. The room was great (anking room that overlooked the airport). Despite looking at planes landing & departing, we didn't hear a sound. Great insulation! The restaurant down stairs was very nice with friendly service and two menus to choose from; regular restaurant menu and a more casual bar menu. The food was very good and served hot and promptly.
It was great to have a shuttle to and from the airport although we still had to pay for it. All was good except if you plan to take the shuttle back to the airport go extra early. The shuttle made at least 10 stops before arriving at the airport.
Sarah
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Sarah,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
6/10 Okay
Patricia, Port Coquitlam
16 May 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Propery location was perfect.
Room was very small.Bathroom was tiny and shower didnt work.
I dont think i would stay here again.
Patricia
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Patricia,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Great property to stay at if you have an early flight
Chad
Stayed 1 night in Apr 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Chad,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you found our location to be perfect for your travels through Heathrow. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Great place to stay when waiting for a flight at Heathrow.
Bradley T
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Bradley T,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is such great feedback that you were able to enjoy your stay before your flight out. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Hotel was very clean, rooms were comfortable, warm, great shower, so quiet, no airport noise, close to airport, close to gas station, hire car, petrol station, etc.
Caught bus to tube station to get around London.
Liked the menu options and great food.
Maxine
Stayed 2 nights in May 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Maxine,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted by your comments from your stay and we greatly appreciate you taking the time to provide us with your feedback.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Richard,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 15 May 2024
Dear Martin,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you enjoyed your stay here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Its the ideal stay for next-day travel. About 4 mins from the airport and depending on your flight time you can even grab breakfast 😋
April
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 15 May 2024
Dear April,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Kori,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Paul
Business traveller
13 May 2024
I stay here often and I always get a good nights sleep!
Paul
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Paul,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that on each and every stay you have enjoyed your experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Jose,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Mark,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Perfect for close to airport and bed was so comfy!
Nancy
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Nancy,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you had such a great experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
We had a good stay the night before our flight from Heathrow. The staff was very helpful. I just wish there was a better shuttle service to and from the airport. The shuttle is both infrequent and expensive. Because several hotels are on the same loop, it’s also slow, so we opted for an expensive Uber ride when we had to get to the airport quickly in the very early morning.
Sarah
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Sarah,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great to hear that you enjoyed your night stay and our team were able to assist you during your stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
We stayed here because it’s close to Heathrow, but wow, getting into London from here was crazy expensive.
Becky
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Becky,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Danielle,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you found our location to be so convenient and our team to be so wonderful. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Wuijin,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that we were exactly what you needed for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Good choice for staying near the airport. Impressed by insulation from the airport noise. Runways and take offs were clearly visible from our room, and we never heard a sound while watching a jet take off.
Richard
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Richard,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience during your stay here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Judith,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Dave,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
PAUL
10 May 2024
Liked: Cleanliness
PAUL
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Paul,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Karen
Travelled with family
10 May 2024
Liked: Cleanliness, amenities
Staff is friendly, efficient. Room is clean and nice
Karen
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Karen,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that our team made your stay so memorable. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Hyatt Place is a convenient hotel where to spend a night between flights. The room is well appointed and the bed very comfortable. I loved the chaise. The restaurant's food selection is good and reasonably priced. I need to highlight how incredibly helpful a staff member (Gita) was in helping me retrieve a bag I had left on the shuttle bus. Well done!
Martine
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Martine,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are so delighted to hear that not only did you enjoy your stay with us but that one of our colleagues was able to make your stay so memorable. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Ray Snell,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Kelsie,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Clean and functional and convenient for airport and car rental pickup. No other reason to stay in the area really.
Brenda
Stayed 1 night in Feb 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Brenda,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear James,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear our location was perfect for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Bathtub/shower was very small, but other than that it was a nice, clean hotel near the airport.
Malina
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Malina,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you enjoyed your stay here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Based on the search criteria I used in the search, I thought an airport shuttle was included. It wasn't, so we had an extra Uber ride that wasn't factored into the cost. Otherwise, the place was clean & convenient.
Carrie
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 7 May 2024
Dear Carrie,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are very glad to hear that you found our hotel to be clean and convenient. We apologise for any misunderstanding in regard to the shuttle as this is an extra cost. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 6 May 2024
Dear Walter,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are glad to hear that you found our hotel to be comfortable and clean. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Excellent property, dinner food fabulous at bar and comfortable bed
Kristen
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 6 May 2024
Dear Kristen,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you had such a great experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
I thought the place was a great site for someone trying to stay near the airport. Very nice and clean establishment.
Cliff
Stayed 2 nights in May 2024
Response from Rebecca Maher Front Office Manager on 6 May 2024
Dear Cliff,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Jorge, Chula Vista
5 May 2024
Jorge
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 6 May 2024
Dear Jorge,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Hyatt Place London Heathrow Airport was close to the airport, good price and very clean and quiet.
The staff was extremely friendly and helpful. I recommend this Hotel with top ratings ⭐⭐⭐⭐⭐
Cathrine
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 6 May 2024
Dear Catherine,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience here at Hyatt Place and that our team were so friendly and helpful. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 6 May 2024
Dear David,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 6 May 2024
Dear Sherman,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
It was a perfect place to stay during a short visit to London. Excellent rooms, friendly staff, close to buses and trains.
Julio
Stayed 1 night in Apr 2024
Response from Rebecca Maher Front Office Manager on 6 May 2024
Dear Julio,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you had an enjoyable experience here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Stayed here before an early morning flight. Although opposite the runway, you can’t hear a thing outside whilst in the hotel. Rooms are modern and easy to get to the airport from the bus stop situated directly outside the hotel, with them running from 3:30am till late.
Ben
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 6 May 2024
Dear Ben,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you enjoyed your stay and found our location to be so convenient for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 6 May 2024
Dear Jane,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you had a comfortable night sleep. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
It was very clean, friendly staff, good food. Close to LHR and quiet.
Bruce
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 6 May 2024
Dear Bruce,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you enjoyed your stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
8/10 Good
Kate
3 May 2024
Kate
Stayed 1 night in Apr 2024
Response from Rebecca Maher Front Office Manager on 6 May 2024
Dear Kate,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 6 May 2024
Dear Adil,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 6 May 2024
Dear Jinais Maria,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport