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Beoordelingen van Hampton Inn New York Times Square

2.5 out of 5
Hampton Inn New York Times Square
150 W 48th Street, New York, NY

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 429 van 910 beoordelingen" "
Gastenscore: 8 - Goed. 239 van 910 beoordelingen" "
Gastenscore: 6 - Redelijk. 125 van 910 beoordelingen" "
Gastenscore: 4 - Matig. 69 van 910 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 48 van 910 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Marielle, Ridderkerk

Reisde met partner
Het was te druk bij ontbijt en kamer te klein
6 nachten verbleven in maart 2024
Reactie van Operations Manager op 10 apr 2024
Thank you for choosing the Hampton Inn Times Square for your recent stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests.

10/10 – Uitstekend

Isabel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mooi uitzicht en comfortabele kamers met frigo, koffiezetapparaat en microgolf...ook heel netjes. USB oplaadpunten aanwezig in de kamer. De liften kunnen soms wel lang onderweg zijn en ontbijtruimte soms te vol. Het heeft zeker niet gestoord, topverblijf gehad
7 nachten verbleven in maart 2024
Reactie van Operations Manager op 6 apr 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests.

8/10 – Goed

Petra van

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima hotel, ideaal gelegen tussen Rockefeller ctr en Times Sq, net om de hoek van de ergste drukte. Kamer was klein, maar dat zijn ze bijna allemaal in NY. Prima bed, behoorlijk geluiddicht.
5 nachten verbleven in maart 2024
Reactie van Operations Manager op 6 apr 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests.

8/10 – Goed

Arvind

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Located at Times Square.
2 nachten verbleven in maart 2024
Reactie van Operations Manager op 17 mrt 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests

2/10 – Ontzettend slecht

Amrish, Amersfoort

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
5 nachten verbleven in februari 2024
Reactie van Operations Manager op 2 mrt 2024
Thank you for choosing the Hampton Inn Times Square for your recent stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests.

8/10 – Goed

stefan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, clean and modern rooms, good breakfast and friendly staff, it has everything that you need, I would definitely stay here again next time. Only downside is the a/c unit in the room that kicks on every 3/4 minutes and is really loud, however this was no problem for me since the temperature in the room was okay without the a/c on.
7 nachten verbleven in februari 2024
Reactie van Operations Manager op 27 feb 2024
Thank you for choosing the Hampton Inn New York Times Square for your recent stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests. We apologize for missing the mark on this occasion and we will keep your comments in mind as we address our team.

8/10 – Goed

Ronni

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Busy and humming place. Well priced great midtown location if that’s where you want to be.
2 nachten verbleven in mei 2024
Reactie van Da'Von op 18 mei 2024
Thank you for providing feedback regarding your recent stay at our property. We thank you for staying with us and hope to welcome you again in the near future!

2/10 – Ontzettend slecht

Salumu

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen
Not value for money.Small rooms but too expensive.Breakfast terrible and not enough places to seat.Elevators not user friendly, poor assistance from staffs.No washroom in the lobby, had to walk downstairs to use a smelly washroom.Worse hotel ever though at good location for errands.
1 nacht verbleven in mei 2024
Reactie van Da'Von op 18 mei 2024
Thank you for providing feedback regarding your recent stay. Your comments will be shared with our executive team. Thank you for staying with us.

8/10 – Goed

Durim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
5 nachten verbleven in mei 2024

8/10 – Goed

Jenni

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I truly enjoyed staying here during my trip to NYC, it was very accessible to get to Times Square/ all the arounding areas!! Would definitely recommend to stay for another trip :)
2 nachten verbleven in mei 2024

8/10 – Goed

Marineuza

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
O local do café da manhã é razoável e não existe um lugar para os hospedes aguardarem próximo à recepção! Nota 8!
3 nachten verbleven in mei 2024
Reactie van Da'Von op 15 mei 2024
Obrigado por compartilhar seus comentários. Pedimos desculpas pelo inconveniente causado pela disposição dos assentos na área de café da manhã. Seus comentários serão compartilhados com nossa equipe executiva. Obrigado por ficar conosco, esperamos recebê-lo novamente.

6/10 – Redelijk

Yudith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024

10/10 – Uitstekend

Elisa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Strutta nuova,letti comodi,ottima colazione a buffet. Da consigliare
5 nachten verbleven in mei 2024
Reactie van Da'Von op 15 mei 2024
Gracias por sus comentarios y amables palabras. ¡Esperamos darle la bienvenida nuevamente en un futuro cercano!

8/10 – Goed

ISRAEL

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Un lugar que es muy adecuado para viajar a Nueva York. Desayuno completo para iniciar fuerte el día y una cama cómoda y silenciosa para descansar y prepararte para continuar
9 nachten verbleven in april 2024
Reactie van Da'Von op 15 mei 2024
Gracias por sus comentarios positivos sobre su reciente estadía en nuestra propiedad. ¡Esperamos darle la bienvenida nuevamente durante su próximo viaje a Nueva York!

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff
5 nachten verbleven in mei 2024

8/10 – Goed

Brian

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The staff at this property were amazing. They were extremely helpful and about all things NYC. The biggest negative is the AC in the room was not effective leading to very warm and uncomfortable conditions during the stay.
2 nachten verbleven in mei 2024
Reactie van Jacqueline op 12 mei 2024
Hi Brian,Thank you for staying with us, we appreciate your feedback.

10/10 – Uitstekend

Gabrielle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great placement and staff
3 nachten verbleven in maart 2024
Reactie van Jacqueline op 12 mei 2024
Hi Gabrielle,Thank you for staying with us, we appreciate your feedback.

8/10 – Goed

Shannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was in a very convenient location.
3 nachten verbleven in mei 2024
Reactie van Jacqueline op 12 mei 2024
Hi Shannon,Thank you for staying with us, we appreciate your feedback.

6/10 – Redelijk

Donatella

Reisde met familie
Positief: Netheid
Hote nuovo,pulito ma molto grande.La mattina nelle ore dedicate alla colazione i tavoli erano pochissimi rispetto all’affluenza dei clienti e bisognava aspettare molto prima di trovare un posto per sedersi.La colazione era abbondante come quantità ma scarsa di varietà e di qualità.I 4 ascensori presenti nella struttura sono troppi pochi per le dimensioni di una struttura con 37 piani.
8 nachten verbleven in april 2024

10/10 – Uitstekend

Rebecca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was easily walkable. The staff was friendly and helpful. Transportation options were plentiful and there are infinite things to do.
1 nacht verbleven in mei 2024
Reactie van Jacqueline op 12 mei 2024
Hi Rebecca,Thank you for staying with us, we appreciate your feedback.

10/10 – Uitstekend

Angela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Small but nice
1 nacht verbleven in januari 2024
Reactie van Jacqueline op 12 mei 2024
Hi Angela,Thank you for staying with us, we appreciate your feedback.

4/10 – Matig

Edward

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Hotel was in a good location for us and the rate was reasonable, but they simply do not give patrons enough room. I know one cannot expect spacious accommodations in Manhattan, especially at a discount rate, but the room was so small that you could not turn around in it and one had to sidestep to get between the bed and what little furniture existed to get to the bathroom or the exit. Quite frankly, the lack of space bordered on being a human rights violation IMO. Staff at the front desk were fairly polite and tried to be helpful, but they weren't exactly empowered to do anything much for patrons and the rest of the staff were brusque at best and unfriendly at worst. Tissue-thin walls also lead to major noise issues - even by Manhattan standards. The AC control gave one the illusion of control over their environment w/o having any actual effect. The HVAC system had a very noisy fan that would kick on and off every 5 minutes - ensuring that you would wake up every 5 minutes as a result. If there was an option to either just let the fan run or turn it off entirely it wouldn't have been bad - but the constant change in background noise every 5 minutes or so never failed to pull me out of sleep. Do not recommend. Will not stay here again.
2 nachten verbleven in mei 2024

8/10 – Goed

Yann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hôtel propre, bien calme, bien situé à 2 pas de Times Square. Par contre attente trop longue pour les ascenseurs plus trop de monde pour le petit déjeuner, salle beaucoup trop petite pour accueillir tous les gens de l'hôtel, trop d'attente le matin pour avoir une table. Petit déjeuner copieux mais peu de sucré, à part les muffins et les gaufres où on attend pour avoir un gaufrier.
6 nachten verbleven in april 2024
Reactie van Jacqueline op 12 mei 2024
Hi Yann,Thank you for staying with us, we appreciate your feedback.

6/10 – Redelijk

Marie-Philippe

Positief: Netheid, personeel en service
5 nachten verbleven in mei 2024
Reactie van Jacqueline op 12 mei 2024
Hi Marie,Thank you for staying with us, we appreciate your feedback.

10/10 – Uitstekend

Cori

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Jacqueline op 12 mei 2024
Hi Cori,Thank you for staying with us, we appreciate your feedback.

4/10 – Matig

Lekhraj, MIAMI

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Close to Times Square…. Breakfast is not that great…. Limited seatings during breakfast hours…. It’s like a zoo!😩😩😩
4 nachten verbleven in mei 2024
Reactie van Jacqueline op 12 mei 2024
Hi Lekhraj,Thank you for staying with us, we appreciate your feedback.

10/10 – Uitstekend

Monique

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms was nice and clean just very small
3 nachten verbleven in mei 2024
Reactie van Jacqueline op 12 mei 2024
Hi Monique,Thank you for staying with us, we appreciate your feedback.

8/10 – Goed

Stephanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is brand new. The beds were really hard and uncomfortable. They probably just need to be broken in. We didn't sleep much the first night, but after that we were so exhausted that we were able to sleep. The breakfast offerings are decent, there is a different potato, sausage and egg choice each day, but the area is packed and you have to wait for seating or go downstairs. There is a waffle maker, but the line is about 30 minutes long. Housekeeping is every other day for towels and trash, then after day 4, you get beds made too. Deposit is $100 per night up to 7 nights. Staff was fine. The entrance is only revolving doors and you have to walk around the lobby line to get to the elevators. There are plenty of elevators though. In the mornings, you do have a few minute wait because an elevator will show up and be full, so plan ahead for that. The rooms are really small. There is only enough room for one person at a time to walk between the wall and the end of the bed. We did utilize the shelving/closet area to make the most of the space. It was fine for myself and my two teenagers, but we would not have fit comfortably if my husband had been with us. The location is great, but I would probably not stay again due to the beds being so uncomfortable.
6 nachten verbleven in maart 2024
Reactie van Jacqueline op 6 mei 2024
Hi Stephanie,Thank you for staying with us. We appreciate your feedback

8/10 – Goed

Jacqueline

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Jacqueline op 12 mei 2024
Hi Jacqueline,Thank you for staying with us, we appreciate your feedback.

8/10 – Goed

Viktoria

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
3 nachten verbleven in mei 2024
Reactie van Jacqueline op 6 mei 2024
Hi Viktoria, Thank you for staying with us!

10/10 – Uitstekend

Lon

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Appreciated the breakfast.
3 nachten verbleven in april 2024
Reactie van Operations Manager op 4 mei 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests.

10/10 – Uitstekend

Jonathan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy buena ubicacion
4 nachten verbleven in februari 2024
Reactie van Operations Manager op 4 mei 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests.

10/10 – Uitstekend

Takahito

Good location
1 nacht verbleven in april 2024
Reactie van Jacqueline op 3 mei 2024
Hi Takahito,Thank you for staying with us, we appreciate your feedback.

8/10 – Goed

Jessica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is a convenient walk to Times Square and a short walk to Central Park, Rockefeller Center, Empire State and more. The room was small and had limited space for storage if planning a long stay. Staff was not super friendly. Rarely greeted us in the hallway. It also would have been nice to have a service elevator for staff as the elevator space was small and would be cramped with service carts. But we always felt very safe and they had great amenitiies.
5 nachten verbleven in april 2024
Reactie van Jacqueline op 3 mei 2024
Hi Jessica,Thank you for staying with us! We appreciate your feedback.

6/10 – Redelijk

Timo

Reisde met partner
Das Zimmer war sehr klein und nicht sehr sauber. Außerdem war die Klimaanlage sehr laut und konnte nicht ausgestellt werden. Sie ging alle 10 min in der Nacht an und hielt einen dauerhaft vom schlafen ab. Das Frühstück war eine Katastrophe. Es war viel zu voll und schmeckte nicht. Es waren viel zu wenig Aufzüge da und man musste manchmal 30 min warten bis man zur Lobby kam
4 nachten verbleven in april 2024
Reactie van Jacqueline op 3 mei 2024
Hi Timo,Thank you for staying with us, we appreciate your feedback.

4/10 – Matig

Robert

Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The hotel is in an excellent location Midtown. The poor rating is for two reasons: 1. the elevator system was terrible. I can understand why they want a secure system by using the key card to get to a floor but this caused interminable delays every single day and night. I waited for an elevator down for 10 minutes on one occasion, 6 minutes on another. Going up could also be a long wait at certain times. 2. Breakfast: yes, outline that there is a traffic light system and 6am is best but at almost any time the breakfast room was like feeding time at the zoo! Loads of people milling about trying to get food but also trying to obtain a seat at which to eat it! And the food choice was very, very dull - every morning , an omelette of some sort along with some potato-based option and either bacon, sausage or sausage patty - boring!!!
5 nachten verbleven in april 2024
Reactie van Jacqueline op 3 mei 2024
Hi Robert,We appreciate your feedback!

6/10 – Redelijk

Letizia

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Posizione perfetta, a due passi da Times Square. Camere insonorizzate, siamo riusciti a dormire bene, non abbiamo sentito il frastuono della città. Personale gentile, hanno risolto prontamente un problema con l'aria condizionata e hanno sempre risposto educatamente venendo incontro alle nostre esigenze. Unica pecca: la colazione. Purtroppo le due sale sono affollate in qualsiasi orario e non permettono a tutti gli ospiti di sedersi, obbligandoli a portare la colazione in camera. Non si può definire "colazione continentale": la scelta è poca e sempre uguale. C'è di buono che il cibo non manca, perché continuano a rifornire gli scaffali. Direi nel complesso ottima esperienza.
4 nachten verbleven in april 2024
Reactie van Jacqueline op 3 mei 2024
Hi Letizia,Thank you for staying with us, we appreciate your feedback

8/10 – Goed

Paul, St-Jean-sur-Richelieu

Reisde met een groep
Positief: Netheid
Très bien situé. Malheureusement, manque de place importante lors du déjeuner inclus. Les ascenseurs sont épouvantablement longues aux heures de pointe (attente de 20 à 30 minutes. J ai du demander trois fois qu on change notre séchoir défectueux.
3 nachten verbleven in april 2024
Reactie van Operations Manager op 2 mei 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests.

4/10 – Matig

Michael

Negatief: Personeel en service
5 nachten verbleven in april 2024
Reactie van Jacqueline op 3 mei 2024
Hi Michael,Thank you for staying with us, we appreciate your feedback.

2/10 – Ontzettend slecht

Jeffrey

Reisde met een groep
Negatief: Personeel en service
The property did not charge me the price Expedia said. Rooms were not ready upon arrival and my party had to wait a really long time, my friends had a really bad experience in the elevators with someone jamming themselves in it.
2 nachten verbleven in april 2024
Reactie van Jacqueline op 29 apr 2024
Hi Jeffrey,Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Mark

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very busy, but When the staff was helping me, they made me feel like I was their only concern. It is perfectly situated for anyone wanting the visit the Time Square, mid town area. I would return to this property.
1 nacht verbleven in april 2024
Reactie van Jacqueline op 29 apr 2024
Hi Mark,Thank you for staying with us. We appreciate your feedback. We hope to see you!

4/10 – Matig

Scott

3 nachten verbleven in april 2024

8/10 – Goed

Quentin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in april 2024
Reactie van Jacqueline op 28 apr 2024
Thank you for staying with us!

10/10 – Uitstekend

Nathalia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I arrived earlier to the checkin time and the receptionist allowed me to take a breakfast, and leave the luggage at the hotel until the checkin time!
3 nachten verbleven in april 2024
Reactie van Jacqueline op 28 apr 2024
Hi Nathalia, Thank you for staying with us! We're glad you enjoyed your stay.

10/10 – Uitstekend

Alexandra

Reisde met een groep, Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super Lage. Frühstücksraum zu klein. „Massenabfertigung“
3 nachten verbleven in april 2024
Reactie van Jacqueline op 29 apr 2024
Hi Alexandra,Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

Biagio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Posizione centralissima a pochi metri da Times Square, colazione buona anche se in base all'orario c'è un po da attendere. Le camere sono nuove, molto pulite ma non grandissime.
7 nachten verbleven in april 2024
Reactie van Jacqueline op 29 apr 2024
Hi Biagio,Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

camilla

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ottima struttura molto pulita ideale per famiglie con colazione varia ed abbondante. Camere non troppo grandi ma confortevoli. Letto molto comodo bagno nuovo fornito di tutto. Personale molto cordiale.
6 nachten verbleven in april 2024
Reactie van Jacqueline op 29 apr 2024
Hi Camilla,Thank you for staying with us. We hope to see you soon.

8/10 – Goed

Elitah

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location
5 nachten verbleven in april 2024
Reactie van Operations Manager op 2 mei 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests.

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location in time square. Great breakfast.
2 nachten verbleven in maart 2024
Reactie van Operations Manager op 2 mei 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests.

10/10 – Uitstekend

Andy

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff is very friendly. Rooms are kept clean, housekeeping is every other day. But they do stop by everyday to ask if you need anything such as towels, sheets or any other amenities they offer (if you are in the room) at various hours. Breakfast was great but you need to get there early or all the seats will be taken. Waffles are the best. The only thing I didn’t like is that the front desk never do what I ask for. They always tell me “we will take care of it” like yes men but they never do; such as skip house keeping days, came in early and asked if they could call me back when the room is ready, if they could call a taxi. Then when you ask them what happened, they would apologize….
11 nachten verbleven in april 2024
Reactie van Operations Manager op 2 mei 2024
Thank you for choosing the Hampton Inn Times Square for your stay in NYC. We appreciate you taking the time to share your feedback with us since without it, we cannot improve our operations and experiences for our guests.