4 sterrenhotels in Downtown Syracuse

'It was convenient to the Oncenter. Clean. Shaunesseys bar was a pleasant surprise. Yet very crowded though. Not enough staff. Took about an hour and a half to get our food. Our waiter Wade was very pleasant and so polite. Need more bartenders. '

'We stayed here because it was close to a venue for a celebration we were attending. They were so quick at check in and kind and even gave us a fresh warm cookie at the time of check in. The property was very nice, elegant and clean. The only complaint I had, was they had someone from housekeeping knocking on every door on our floor at 8am saying it was time for check out when people hadnt checked out yet and I said that to the employee. We went downstairs for coffee and I let the front desk...

'Already did '

'Lots of historic character'

'Don’t let the location fool you. It looks to be outside of Skaneateles and technically that is true, but it is 5 minute drive next to the lake with beautiful homes, etc. The building itself is beautiful, old but with a lovely aesthetic. It feels homey, but one that an interior designer designed. From board games to an ice machine at the ready while in front of the fire…it was delightful. As was sitting on front porch with my coffee in a rocking chair. We will definitely return. Staff was...

'When I first got there the woman at the front desk was VERY rude with an attitude. It was dark all the way to finding your room. First thing I wanted was to take a nice hot shower after a day at the beach. Let it run for SEVERAL+ minutes and water was ice cold and didn’t even get warm. On our way down from the room we found a ROACH on the ground. Told the front desk lady and she was rude and acted as if she didn’t care. I will NEVER be booking there again and hope to receive my money back...