4/10 – Matig
Amelia M
31 jan 2025
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quality Inn as a whole is a great place to stay.. The only reason i gave it a 2 was because of Expedia. I made the reservation through Expedia for this location. I arrive at the location only to find out there is no reservation for me. I had the correct address that was listed on my reservation. I spent over an hour on the phone communicating with Expedia in the hotel lobby trying to track my reservation. They kept telling me that MJ and Jenna at the front desk had my reservation. Maria was at the front desk. DO NOT BOOK THROUGH EXPEDIA, IT IS NOT THE ACCURATE LOCATION!!! I was at the Mundy Mill location as listed and there was no MJ, no Jenna, and NO reservation! I ended up having to pay out of pocket to ensure a place to stay! I still have not heard from Expedia since Sunday about my refund.
As for the hotel itself goes, I stay here every weekend and have enjoyed my stay each time. Maria is very kind and housekeeping does a phenomenal job maintaining the rooms.
Amelia M
1 nacht verbleven in januari 2025