Spahotels in Hangzhou

'My family booked three rooms in this hotel, my room has strong unpleasant small while other two didn’t have. It seemed from the previous guests smoked. This hotel should be smoke free hotel but many people especially those taxi drivers just smoke in front door to wait guess to take their taxis which made us to go through their smoking “wall”, hotel manager should enforce them not to smoke in front door (should be much further away from the door)'

'Excellent service. I am a regular '

'Good location, but facilities a bit old. '

'Heerlijke bedden, dicht bij de metro en een prachtig uitzicht op het grote kanaal'

'Excelente '

'The scenery of the hotel is very charming and the facilities are very complete. It is very suitable for taking a vacation with family.The complimentary travel photos are also very nice.'

'Nice hotel with all the facilities you need. Good that they allow you to use the facilities of the J.W. Marriott, which is attached to it. On my room some of the pillows had an unpleasant smell, they should be renewed or washed. Overall i would certainly recommend this hotel.'

'Nice hotel, good for a trip to the WestLake. Rooms are spacious and clean. Staff is friendly and speaking English very well.'