10/10 – Uitstekend
Zihan
Reisde met familie
27 okt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An amazing stay, would give 11/10 if possible!
We only stayed 2 nights for a wedding and wish we stayed more. The hotel itself is stunning and the customer service was incredible. The room had remote controlled Toto toilets, marble shower and bathroom, incredible views of the city from both the bedroom and bathroom with the ability to close the curtains. Beds were extremely comfortable, fell asleep almost instantly.
However what really elevated the experience were all the little details and staff. A Dyson supersonic hair dryer, Nespresso machine, a whole cute tea set and kettle. Little bags of bath salts, filtered water available on tap (I avoid plastic water bottles if possible), and being able to control some of the room functions, such as the curtains/light/AC, using AI. All of the staff was so understanding of me since my Chinese is grade school level at best, and were so nice. We had to rush out and didn’t get to finish our room service, and they left such a sweet note (signed by “Shane”). The woman who checked us in also provided top tier service!
GET THEIR BREAKFAST BUFFET at least once! I usually skip hotel breakfasts for cheaper and more authentic local breakfast spots. I am so glad we got to try the breakfast buffet - so many quality options that I wish I could try them all. They also have a bakery!
Lots of shopping and food within walking distance, also easy to call a car/cab.
I would come back just for the hotel itself. If you’re on the fence, book it!
Zihan
2 nachten verbleven in oktober 2024
