2/10 – Ontzettend slecht
Valerie C.
20 okt 2024
Negatief: Netheid
Debacle
We arrived at 5 pm (check in was 4 pm). We had not been given a code to get in so I contacted the person in charge (not the owner). She stated the owner was in western N.C. ‘finding bodies.’ She said she was sorry but the place was not cleaned. In the ‘rules’ it states that checkout time is 1000. Seven hours before we arrived. She offered to clean it but stated it would take two hours. She did offer us reimbursement for our dinner. We were not amenable to that solution. I contacted customer service at VRBO. While I was on the phone with them, three vehicles pulled onto the property driven by three different men. My friends and I decided to leave and continue the conversation with customer service from another location. After some ‘negotiating’ I did agree to a full refund of my money. I definitely would not recommend this property. It was unkempt on the outside with items and boxes on the lower level the person in charge did not represent the owner’s best interests.
Valerie C.
1 nacht verbleven in oktober 2024