2/10 – Ontzettend slecht
Marissa C.
20 aug 2024
Negatief: Netheid
Not clean, not family or customer friendly
Unfortunately when we arrived we experienced a broken elevator which was broken throughout entire week which made it challenging to bring up luggage. The unit was not clean upon arrival- hair on pillows, sand on the floor, tv channels wouldn’t change, WiFi issues- never connected and stovetop filthy. The toilet had stains on it and shower curtain as well. There was a lot of weed smoking as we went up and down the stairs as well.
On day 2 we had a leaking bathroom ceiling causing our floor to be soaked throughout week and despite pics being sent the issue continued limiting us to 4 towels for a family of 4 all week and a filthy floor that I would not stand out given not knowing where water leak was coming from and limiting us with towels.
Images were sent and voiced and nothing was resolved. The noise level here is very loud as the loudest bar is beneath this unit. Unit overpriced and sadly customer’s concerns were never validated. .
Marissa C.
7 nachten verbleven in augustus 2024