Starwood Capital-accommodaties in Miami

"Second time in this hotel. Just as the first time 2 weeks earlier, had a great time. Room 509 definitely better than 407. "

"This is the most overpriced hotel i have ever seen...and I travel A LOT!! Except for the location, there is nothing good about it. Rooms are small and not well maintaned..the restaurant is mediocre and very pricy, the pool is small and not well maintaned as well. But worse of all is the service. "

"I was downgraded to a lower category room and it took 40 mins to check me in even though I had prepaid for the room. Instead of being honest about this, reception staff said “I’m sorry about the wait, I’m just trying to make your stay extra exceptional.” When I eventually saw the room and noticed that I had been downgraded, I went to reception again - only at this point did they admit that I had received a downgrade as they had no rooms available. Room credit of USD 44 could not he used in full as it was applied to the lowest transaction the the hotel rather than one where the full credit would have been used. The room was not maintained greatly. I had to remove limescale of the shower head to ensure flow of water. Shower gel had not been refilled when I checked into the room. I had to ask twice over two days until this was done. Location is convenient, especially if you’re looking to do some shopping. Restaurants have quite cool concepts, but no need to stay at the hotel to experience this. Staff on check-out also not particularly helpful, didn’t even ask how my stay was. I guess they go by the motto: “if you don’t want the answer to a question, don’t ask…” If you’re looking for good service, don’t choose this hotel."

"de ingang is weinig somptueus. de kamers zijn ruim maar niet proper , verouderde zetel (met gaten in ). bed zeer laag en doorlegen. douchedeur gaat niet (helemaal) toe douche spuit alle kanten uit. aan zwembad zijn de beste ligzetels extra te betalen ..."

"Heerlijk, fijne locatie downtown"

"Very friendly staff. Check-in and out times are very accommodating. Room is clean and good bed. Overall great hotel and value for money. The only thing to point out is that you can hear a lot of noises coming from the hallway."

"Very good hotel "

"Ligging was niet ideaal en prijzen erg duur. Maar verder prachtig hotel."

"De kamers waren niet schoon en je betaalt er een hoop geld voor om te overnachten. De mensen die er werken zijn super vriendelijk, zwembad is schoon alleen de kamers mogen wel een upgrade krijgen. "