4/10 – Matig
marilin
Reisde met familie
1 apr 2025
Upon arrival room was not ready we waited until 4:30 pm for the room. When we asked if there was any upgrade on the room available since it was a VIP hotel they said all the rooms were full. Upon entering our room they placed us in a building with no elevator access and we were traveling with a 5 year old they placed us at the third floor. I asked if there was any possibility of a different room since I had a child and going three floors up and down was not convenient. They said they could give us a room with elevator access but we had to pay $200 extra the night. Meaning they did have rooms empty they just wanted us to pay for the ‘vip’ upgrade. They made
Dinner reservations without consulting us, not the restaurant nor the time. Food was mediocre and bad quality with only exception the cerulean restaurant their food was great. The drinks were good. With a few exceptions most of the staff was not attentive and seemed bothered by questions or having to explain the menu. I will not be back
marilin
4 nachten verbleven in maart 2025
