2/10 – Ontzettend slecht
Sha
Reisde met familie en kleine kinderen
21 feb 2025
Negatief: Voorzieningen
This is the worst holiday inn I ever stayed.
The first night when we checked in, we found out the bathroom trash can was full with trashes, and no toilet paper. The room was not fully cleaned. But since we checked in middle of night, so decided to settle down first. The next morning we asked for a deep clean, and it looks a little better for a day.
Then the most disgusting thing happened……..
After one whole day in Disneyland, we were extremely tired and would like to have a good rest. However, we found out the comfort has poop on it, which was so disgusting. I tried to call the front desk but found out the phone in the room was broken. After finally got connected, front desk just responded a “oh” like this was a common thing. We got comfort changed unprofessionally changed by front desk. The bedding was not even flat and his excuse was he wasn’t a housekeeping. For the whole time, we even didn’t get an apology for this situation, which is completely unacceptable!!!!!
Completely ruined our mood for this trip!
Don’t choose this hotel will be a lifetime recommendation!
Sha
6 nachten verbleven in februari 2025