6/10 – Redelijk
Rita K., Freelton, Canada
16 mrt 2025
Nicely decorated, main floor unit
Conveniently located on the main floor. The screened in patio is mostly surrounded by a hedge, the remaining view is of 4 air conditioners. Even so, it was fairly quiet. Upon entering the unit there was a strong smell of bleach. We kept the sliding doors open to air out the smell. The master bedroom was comfortable. There was only one set of sheets for each of the beds. Bath towels were plentiful but there were only four small, worn, pool towels. We bought some more towels at Beall's. Great TV's in the unit. The guest bedroom had two twin beds that seemed appropriate for children only. The kitchen utensils are sufficient for short stays. I asked for some additional glasses and bakeware, which the owner provided. After three days we found insects in the property. The owner arranged for pest control. We were asked to empty all the kitchen cupboards. We spent the entire day preparing and waiting for pest control, then replacing the wares into the cupboards. We did ask the owner for compensation for this, he was to think it over. He never got back to us. The property manager, Fernando, was fantastic. Very sympathetic about the situation. He attended several times to replace insect traps and spray again.We stayed for approximately 7 weeks. The resort pool is very nice. We are two seniors and have stayed at this resort for the last 3 winters. It is unlikely that we would stay in this particular unit again.
Rita K.
48 nachten verbleven in januari 2025