Romantische hotels in Plymouth

"The airco was most of the week not working in our room and therefore it was really to hot on the hotel room. We asked for this services, but it was not done. The buffet for lunch and diner was closed because the hotelmanagement decided that there were not enough guests in the hotel to prepare lunch and diner buffet. I think this was not a guest-friendly decision. We could only use the fine dining restaurant which we did for 1 night. The food there was low quality and extremely high price, so that was no option to repeat for the following days. That is a very bad service of the hotel. I expected more and better service from this hotel.!!!"