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"Magda from reception was particularly helpful. She salvaged our day by encouraging us to go ahead with our plans despite heavy rains which later subdued in time. "

"Here is a revised and improved version of the review: The Hotel Excelsior was a wonderful place to stay during my recent visit. The hotel's central location was incredibly convenient, just a short walk from all the major attractions and transportation hubs. The room was spacious, spotlessly clean, and very comfortable - a true home away from home. The breakfast each morning was excellent, with a wide selection of high-quality, fresh items to choose from. But what really stood out was the exceptional service from the hotel staff. Everyone I interacted with, from the front desk to the housekeeping team, was unfailingly polite, friendly, and eager to assist. Overall, I had a fantastic experience at the Hotel Excelsior and would not hesitate to recommend it to family, friends, or anyone visiting the area. The combination of an ideal location, comfortable accommodations, and top-notch hospitality made it the perfect choice for my trip. I look forward to staying there again on my next visit to the city."

"Staff are friendly and given good advice, hotel is nice and of walking distance to the centre, beautiful room and quiet"

"Nothing was not good, very nice place to stay! I very much recommend to have dinner there. Ofcourse it is nice to go into Zakopane, but if you do not have dinner at Lagos, you will really miss something. Thank you. "