6/10 – Redelijk
Trevor, Kelowna
Reisde met partner
7 mei 2025
Negatief: Personeel en service, voorzieningen
Hotel was great on pictures which is why we originally chose it, but hotel staff and manager seemed more interested in other things then their guests. First night, the power and wifi "went out", or so we were told. But being there was only one other couple staying, we learned its often cheaper for them to stop the generator to save a few dollars, then to care that we had a fan rotating above us on a humid night or wifi for the next 16 hours (which i only learned of after asking why the plugins and wifi didn't work, and was offered a solar plug in the office.) Overall, we just got the vibe that our 2 nights wasnt a big deal to them and which is quite surprising coming into the wet season when occupancies are very low. So with that saod, if customer service is somethimg you value, look down the road north of them with many other options.
Trevor
2 nachten verbleven in mei 2025
