8/10 – Goed
Erika G.
20 nov 2024
Positief: Netheid
cute condo but not managed well
The condo was supercute and comfortable, and a nice location. Very close to beach and walking distance from the Birding and Nature center. The check-in process was annoying - first at La Copa where the desk clerk kept us waiting for 20 minutes while she assisted her colleague with all his clients. Then a second check-in at the property where we were given wrist bands and told we had to have them with us at all times on the property, but they weren't refastenable. The condo was ready before the checkin time of 3:00 which was great, except the code we got for the door didn't work. We called several numbers before we got an actual person, probably the same desk clerk at La Copa. She left us on hold for 15 minutes and then hung up. We went and got lunch and ran some errands and never heard back, until I randomly decided to check my email and there was a new code to use. So we got in the condo 10 minutes before 3:00. After that it was fine except for minor things like no sound on the TVs until we cycled the power, a lamp that couldn't be plugged in anywhere within reach of the cord, and sliding glass doors that were extremely hard to open and close. The bed was comfortable and the bathroom was well stocked with towels and supplies. Condo was quiet and peaceful. Overall we enjoyed our stay once we got in. I mention the little things not to dissuade new renters but to inform the management of a few things to follow up on.
Erika G.
3 nachten verbleven in november 2024