2/10 – Ontzettend slecht
NR
29 okt 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It seems geared to extract profit at all expense.
The company does a lot of advertisement as if they’re super socially responsible but I saw no evidence of it. They’re badly gentrifying, contributing to displacing locals, and I did see residents/employees(they're very hard to distinguish) behaving disrespectfully and dangerously in the neighbourhood. Very few events (and you need their app to sign up).
The interior despite erasing a lot of the building and area's history is poorly constructed. Beds, and "quiet study room" shake from doors closing. Weird alarms going off. Has a lot of surveillance and data harvesting. "Quieter" rooms next to an active construction site. Reception dead zones. Out of supplies. Have to download an app to do laundry. The advertised rooftop restaurant (scheduled to open in 2023) and pool were closed.
Most staff (especially the chubby one who always wears the same sweater) are abusive, gaslighting, and don’t know how to do the simplest of the jobs (answer the phone, read their email, confirm check-outs before barging into rooms, recharge a keycard, communicate amongst each other, allow the putting down of a patio umbrella). Even when you speak in French or their native language.
Complimenting any good service made it worse.
The manager(s) was mostly just interested in reputation management, avoiding accounability and encouraging xenophobia.
The gym was pretty macho, including by staff.
This place lowered my productivity.
NR
2 nachten verbleven in februari 2024
