4/10 – Matig
Karen G.
Reisde met partner
27 mrt 2025
Negatief: Personeel en service
We had to use the same towels and washcloths for 6 days because there was no housekeeping for our entire stay, despite the fact that I requested new towels from the office 3 times. The room smelled like smoke even though it was a non-smoking room. We had to take our own trash out (per the office). We were told that Housekeeping wasn't scheduled until Sunday even though we were scheduled to check out on Saturday after a 6-night stay at the hotel. I had to go down to the office to request new soaps and shampoos each day. The free breakfast consisted of coffee, bread, cereal, fruit and waffles. There were no other options available such as muffins, bagels or danishes. The staff that we did see were friendly. It appeared that many of the people who were staying at the hotel lived there (i.e., homeless placements).
Karen G.
6 nachten verbleven in maart 2025
